Terms & Conditions
Our shared responsibility:
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Coaching is a shared responsibility - the power of coaching rests in the coaching relationship between the Client and the Coach, rather than with either one of them.
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The Client acknowledges that coaching is not to be used as a substitute for counseling, therapy or medical advice and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
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The Client is solely responsible for creating or implementing her or his own physical, mental and emotional well being, decisions, choices or actions arising out of or resulting from the coaching relationship. As such, the Client agrees that the Coach is not and will not be liable or responsible for any such actions or inactions, or for any direct or indirect result of any services provided by the Coach.
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The time and frequency of the coaching meetings will be determined and mutually agreed upon by Coach and Client.
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The Coach and Client can contact each other, as necessary, between sessions by email or WhatsApp message. Such contact will be limited to general enquiries (such as scheduling / re-scheduling), clarifications and to share any developments or homework outcomes before the next coaching session.
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Client agrees to commit to an honest and equal partnership, and to create the time and energy to participate fully in the program.
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The Coach commits to fully participate in the coaching sessions and take initiative to address or redesign the process when needed.
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A single coaching session is 60 minutes long.
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Coaching sessions are by appointment only.
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The start time of each new session will be mutually agreed upon by the Coach and Client at the end of the previous session or booked by the Client through a link provided by the Coach.
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The Client agrees to be on time for all sessions. If for any reason the Client is delayed, the Client will contact the Coach.
ethics:
As a Somatic Coach, the Coach is bound by the International Coach Federation (ICF)* Code of Ethics, and agrees to maintain the ethics and standards of behaviour at all times. https://coachingfederation.org/ethics/code-of-ethics
confidentiality:
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege.
The Coach will not disclose the Client’s name as a reference without the Client’s consent.
The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent unless:
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the Coach reasonably believes that there is an imminent or likely risk of danger or harm to the Client or others;
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the Coach reasonably believes that the Client is involved in an illegal activity;
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the Coach is required by statute, lawfully issued subpoena, or by court order.
liability:
The Coach makes no guarantees, or warranties of any kind, express or implied with respect to the coaching services negotiated, agreed upon and rendered.
In no event shall the Coach be liable to the Client for any indirect, consequential or special damages.
cancellation policy:
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To reschedule an appointment the Client agrees that it is the Client’s responsibility to notify the Coach a minimum of 24 hours in advance of the coaching session.
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For cancellations the Client agrees to contact the Coach either by phone or WhatsApp.
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With less than 24 hours-notice, the Client is financially responsible for the missed appointment.
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In the unlikely event that the Coach needs to cancel the session you will not be charged. Any advance payment will then be transferred to the next scheduled session.